What to Do When a Window Breaks: Emergency Glazing Guide

A broken window needs immediate action — especially in London, where the risk of a second break-in is highest in the hours after the first. Here is exactly what to do, in the right order.

What This Guide Covers

• Step 1: Call your insurer — emergency glazing is usually covered
• Step 2: Call an emergency glazier for 24/7 boarding-up and glass replacement
• Response times in central London: typically 45–90 minutes
• Temporary boarding costs: £60–£150; full glass replacement quoted separately
• We cover all London postcodes 24/7 including bank holidays

Introduction

London homeowners face unique challenges when it comes to glazing — from period properties with sash windows in conservation areas, to modern developments requiring structural glass installations. Getting the right advice before you commit can save you significant time and money.

At BuilderFix Glazing, we have completed thousands of glazing jobs across Greater London and Surrey — from emergency repairs in Kensington and Chelsea, to bespoke walk-on glass installations in Mayfair and Belgravia. This guide is based on real experience and the questions our customers ask us most often.

What Does This Typically Cost in London?

Costs vary depending on the type and size of work, the glass specification, frame material, and access. As a general guide, always obtain a free written quote before committing — this protects you from unexpected charges.

At BuilderFix Glazing, we provide free, no-obligation written quotes for all work. Our prices are transparent and fixed before we start — no surprises on the invoice.

What to Ask When Getting a Quote

• Is the price fixed, or could it change once work starts?
• What glass specification is included?
• Are all fixings, sealants and finishing included?
• What compliance documentation will I receive?
• What happens if there is an issue after completion?